Job Title: Social Media Manager
Location/Type: EMEA – Remote (Own place of residence)
Level/Salary Range: Dependent on experience
Position Type: Full-time / Permanent
Reports to: Head of Client Services
Commencement: ASAP
Vacancy Status: Accepting Applicants

About Heaven Media

Established in 2006 Heaven Media are the leading marketing agency within the gaming and esports industry. Our team consists of experienced and talented individuals with a passion for gaming and an obsession for customer satisfaction. We take pride in the high-quality services we provide to our clients across our core services which include public relations, influencer marketing, social media, content creation, videography, esports sponsorships, events and advertising.

The Role:

We are currently seeking a Social Media Manager to join our Client Services Team. This role is best suited to a highly organised self-starter with previous experience in social media management, reporting, and content creation. The suitable candidate must be advanced with the entire MS Office Suite (Excel, PowerPoint, Word), and comfortable with numerous social media platforms. This role will include a variety of tactical marketing delivery tasks, as well as some administration and translation tasks.

Professionally, you will report to the Head of Client Services and sit within the Client Services Team. You will have responsibility for supporting the Head of Client Services as needed, as well as liaising with the wider team to collaborate on artwork briefings, content planning, content creation, scheduling, reporting, and any other tasks as appropriate.

Main Responsibilities:

• Supporting the Head of Client Services in daily tasks, which includes, but is not limited to, compiling regional social media analytical learnings in a digestible format, assisting in group content creation, and performing community management tasks.
• Assisting with the maintenance of the marketing plans and social media schedules for several clients (major gaming brands).
• Assisting with the management of several social media channels.
• Replying to user questions on behalf of clients where relevant in English.
• Driving engagement on social channels through comments, polls, etc.
• Analysing and suggesting new types of content that would better fit our clients.
• Working with external community teams. Liaising with client teams to provide best practice guidelines on community management.
• Client relationship management through regular meetings and emails.
• Monitoring social media campaigns, such as product launches and competitions, to boost reach, followers, and engagement on client’s social channels.
• Updating, contributing, and reviewing weekly and monthly content planners for several clients.
• Collaborating with the Content, Events, Influencers, Sponsorships, Loaner Pool, and Channel Marketing teams and all other internal areas of the business as needed.
• Administrative tasks as needed.

Essential Skills & Experience Required:

• Fluent in English both written & verbal.
• 1-2 years Marketing and Social Media Marketing experience for B2C technology/gaming brands.
• In-depth knowledge of social media platforms, such as Facebook, Instagram, YouTube, Twitter, LinkedIn, etc.
• You know how to handle platforms natively or through management tools, and have some experience with reporting.
• You know how to share and present to a broader audience.
• You are a team player and always ready to help others.
• You are creative and have a drive for action.
• Reliable and independent approach to work.
• High quality standards and customer focus.
• Ability to work autonomously, under pressure, and meet deadlines.

Desirable Skills & Experience Required:

• Experience and interest in PC Hardware, gaming, and esports.
• Possess a keen interest in analytical-based reporting and reasoning.
• Bi-lingual is a plus.
• Remote working experience a plus.

Other Requirements:

• Personal resilience.
• Drive and self-motivation.
• Collaborative
• Proactive
• Diplomatic

To Apply:

Send CV and covering letter to careers@heavenmedia.com. Inquiries should only be made via this method. Inquiries made outside of this method will not be moved forward. Recruitment agencies need not apply.

Job Title: Lead Development Manager
Location/Type: EMEA – Remote (Own place of residence)
Level/Salary Range: Dependent on experience – Region: £30k – £40k pro-rata
Position Type: Freelance or part-time PAYE 20-25 hours a week
Reports to: Business Director
Commencement: ASAP
Vacancy Status: Accepting Applicants

Requirements: Please do not apply if you do not possess gaming or tech industry specific experience. Applications that do not include gaming or tech industry experience will not be considered for this role  

About Heaven Media

Established in 2006 Heaven Media are the leading marketing agency within the gaming and esports industry. Our team consists of experienced and talented individuals with a passion for gaming and an obsession for customer satisfaction. We take pride in the high-quality services we provide to our clients across our core services which include public relations, influencer marketing, social media, content creation, videography, esports sponsorships, events and advertising.

The Role:

Heaven Media requires a highly motivated, creative thinker with demonstrable experience in developing major creative projects from conception through to fulfilment. You’re a strong conceptual thinker, with loads of experience translating client briefs into proposals, and then transitioning them into production within an agency.

You’ll deliver highly creative work, backed up with strong strategic thinking, and present it clearly and convincingly to multiple stakeholders both internally and to clients. Working closely with the cross-agency teams, you’ll be expected to develop creative campaigns which appeal to our clients’ audiences and are engaging and meet brand guidelines. You’ll coordinate with other members of the team on these projects, helping them to develop their creativity, presentation and communication styles and ensuring that high creative standards are maintained.

Main Responsibilities:

• Developing best-in-class ideas for our clients and seamlessly bring them to life by working with internal departments.
• Lead the development of exciting creative campaigns and visualize these through striking, convincing PowerPoint presentations.
• Assessing, dissecting and understanding new client briefs and then have ability to bring these to life in PowerPoint format
• Providing thorough research for the ideation process. You not only have great ideas, but you also understand how to apply these to our clients’ needs. You then bring these to life and are able to articulate this in PowerPoint or Word.
• Presenting key client pitches in collaboration with the Business Development Team.
• Play a fundamental role in managing each creative project from conception through to completion to ensure vision and goals are achieved.
• Directing internal departments to ensure their work meets the creative objectives.
• Collaborate with the Head of Client Services to understand areas of expertise, current schedules,  and budgets/resources.
• Mentor and motivate the client facing teams to be more creative thinkers and doers. Leading creative sessions and meetings with the client facing teams.
• Attend key industry events and complete necessary competitor research to identify key trends and develop creative ideas, as soon as it is Covid-safe to do so.
• Prepare campaign summaries which detail successes and learnings which can be built upon for future creative campaigns.

Essential Skills & Experience Required:

• An energetic, creative and entrepreneurial character with at least 4 years’ experience working within a fast-paced creative, marketing agency environment.
• Experience in aspects of marketing disciplines including (but not limited to) influencers, social media, content creation, events and advertising.
• Extremely strong Microsoft PowerPoint skillset. You would consider an expert in PowerPoint creation, and have demonstrable experience of best-in-class presentations and results.
• Awareness of opportunities and developments in the gaming and tech industry and the ability to share knowledge accordingly.
• A strategic problem solver who can conjure up exciting ideas on the spot.
• Excellent commercial acumen with a focus on growing the business and profitability.
• Confident directing creative projects and taking ideas all the way through to post-production and launch.
• Ability to communicate at all levels and articulate creative ideas in a way which inspires and motivates others and gets clients to buy our services.

• High quality standards and customer focus.
• Ability to work autonomously, under pressure, and meet deadlines.
• Fluent in English both written & verbal. Fluency in an additional language is a massive plus.

Desirable Skills & Experience Required:

• A bachelor’s degree, or similar professional qualification
• Agency and/or in-house marketing background. You should be able to demonstrate that you’ve performed this role in similar positions in the past.
• An existing understanding of new and innovative ways of engaging with consumers within the gaming and esports industry.
• Experience of creating and presenting proposals to PC hardware manufacturers, gaming and esports companies.

Other Requirements:

• Adventurous and pioneering.
• Challenge the norm and seek the bigger picture.
• Ability to inspire and motivate others to deliver.
• Confident, great communicator and collaborative.
• Attention to detail.

To Apply:

Send CV and covering letter to careers@heavenmedia.com. Inquiries should only be made via this method. Inquiries made outside of this method will not be moved forward. Recruitment agencies need not apply.

Job Title: Account Manager
Location/Type Remote / Permanent
Level/Salary Range: Experience-based
Position Type: Full Time (37.5 hours Mon-Fri)
Reports to: Head of Account Management
Commencement: ASAP
Vacancy Status: Accepting Applicants

Requirements: Please do not apply if you do not possess similar agency and/or in-house marketing experience within the gaming and esports industry.  

About Heaven Media

Established in 2006 Heaven Media are the leading marketing agency within the gaming and esports industry. Our team consists of experienced and talented individuals with a passion for gaming and an obsession for customer satisfaction. We take pride in the high-quality services we provide to our clients across our core services which include public relations, influencer marketing, social media, content creation, videography, esports sponsorships, events and advertising.

The Role:

This is a unique opportunity to work with a rising marketing agency with a niche focus on gaming. The job will require adaptability, a keen focus on the Gaming industry and a deep knowledge of the PC Technology and Gaming markets, including esports. The candidate will be expected to manage key accounts in line with industry best practice.

Main Responsibilities:

• Operating as main point of contact for assigned clients, which will include collaboration between the client and Heaven Media’s internal Client service teams.
• Developing and maintaining long-term relationships with clients, with the aim to sustainability grown house accounts through cross-selling or up-selling of Heaven Media Client Services.
• Developing, executing, and evaluating Gaming marketing strategies for clients.
• Ensuring the client receives all services with best-in-class delivery in a timely fashion.
• Presenting regular reports to clients in an aesthetically pleasing, brand compliant, digestible format in PowerPoint (graphs), once given the raw data.
• Representing Heaven Media in a professional, energetic and knowledge way to help build brand awareness for the company.
• Supporting the Business Development team to acquire new clients.

Essential Skills & Experience Required:

• 3-5 years’ experience as Campaign/Account Manager within the gaming industry.
• Experience developing and coordinating marketing plans, projects, and programs.
• Excellent communication skills – both verbal and written.
• Excellent command of English, with a second language skill set desirable.
• Extensive and up-to-date knowledge of European and US gaming, lifestyle, business and daily media with a good network of contacts.
• Creative, target-oriented and reliable.
• Analytical skills and comprehension for the evaluation of best practices.
• Understanding of Social media platforms, such as Facebook, Instagram, Twitter, LinkedIn etc and third-party management software.
• Articulate and confident when dealing with senior stakeholders and clients and can build effective relationships at all levels.
• Team player with a natural talent of achieving common goals for Heaven Media and clients.
• Highly creative and can challenge the status quo whilst acting strategically and tactically.
• Ability to work autonomously, under pressure and meet deadlines.
• Be commercially aware and always get the best value for money for the business.
• Project management with ability to multitask, delegate and work on multiple projects simultaneously.
• Can prioritise against business and client objectives with ease.

Other Requirements:

• Personal resilience.
• Drive and self-motivation.
• Collaborative.
• Proactive.
• Diplomatic.

To Apply:

Send your CV and covering letter to careers@heavenmedia.com

Job Title: Senior Publicist
Location/Type Remote / Permanent
Level/Salary Range: £28,000 – £32,000 (dependant on experience)
Position Type: Full Time (37.5 hours Mon-Fri)
Reports to: Head of Public Relations
Commencement: ASAP
Vacancy Status: Accepting Applicants

About Heaven Media

Established in 2006 Heaven Media are the leading marketing agency within the gaming and esports industry. Our team consists of experienced and talented individuals with a passion for gaming and an obsession for customer satisfaction. We take pride in the high-quality services we provide to our clients across our core services which include public relations, influencer marketing, social media, content creation, videography, esports sponsorships, events and advertising.

The Role

Heaven Media is a marketing agency that delivers campaigns globally. We operate solely within the Gaming and eSports industry with specialist knowledge and experience within this market. Our core services are event management, sponsorships, influencers, social media and content creation, creative services (such as video production and photography), advertising, computer equipment shipping and hire and public relations.

The post holder will lead a proactive publicity strategy for our clients and our own brands. As a key position within the team, you will have the opportunity to interpret client and agency briefs with the aim to meet branding and commercial objectives. The role requires creative, out-of-the-box ideas, strong media relations skills and an entrepreneurial spirit. The ideal candidate will be a passionate PR expert who demonstrates a successful track record with strong media connections in the gaming industry.

Main Responsibilities:

• Responsible for planning and implementation of PR contracts secured by Heaven Media.
• Offer clear advice to senior stakeholders on issue management and lead, as necessary, on reputational issues.
• Collaborate with and lead any direct reports within the Heaven Media PR team to deliver a coordinated approach.
• Liaise closely with other team members within Client Services to align business strategy, project management and engage senior management to identify and leverage PR opportunities to support clients and own brand business objectives.
• Manage key relationships with media, journalists, clients, and industry contacts.
• Manage and attend media interviews and media events and where required, prepare briefing materials for interviewees for key spokespeople.
• Pitch stories and ideas to media outlets on behalf of the client.
• Build and manage day to day relations with media, journalists, clients, and the industry contacts.
• Respond quickly to inquiries and manage a schedule of regular communication.
• Organising and managing press days, launches, photoshoots, and briefings.
• Arrange publicity opportunities such as speaking engagements, appearances, and interviews.
• Draft talking points for the client and help them prepare for press visits, conferences, and interviews.
• Write, edit, and distribute emails, press releases, newsletters, brochures and other press material and assets.
• Participate in meetings with clients and other team members.
• To assist on and deliver innovative, creative, and proactive publicity across the portfolio, making sure that you generate targeted, effective coverage.
• Monitor coverage for clients and their competitors to drive campaign strategy.
• Monitor the press/public’s opinions on clients and client’s products and formulate client reporting documents.
• Communicate client strategies, feedback, and issues to the wider PR team.
• Contribute to and maintain a centralised contacts database.
• Deliver monthly PR reports to clients analysing campaign progress to strengthen relationships and adapt strategies accordingly.

Essential Skills & Experience Required:

• A minimum of 3-4 years of experience delivering high impact gaming B2B PR & communications.
• You will have a proven record of generating press coverage and a good understanding of the media environment as well as the news gathering process.
• Ability to work on multiple client projects simultaneously, whilst maintaining client relations and hitting deadlines.
• You will have experience of effective, creative communications with an excellent news sense and the ability to write crisp, clear, and lively press releases and copy which stimulates both press and public interest.
• A flexible approach to change working hours and adapt to business needs, attending events onsite including evenings and weekends as required.
• A natural ability to build strong relationships with clients through your positive attitude and enthusiasm for achieving results.
• You will have excellent writing and editing skills. Good communication, negotiation and people skills are also vital.

Desirable Skills & Experience Required:

• Bachelor’s degree in a relevant discipline including marketing, communications, or business.
• Experience in the gaming industry would be highly beneficial.
• Passion for gaming and the industry around it.

Other Requirements:

• Ability to work autonomously, under pressure and meet deadlines.
• Proactive and positive attitude.
• Ability to multitask and prioritise.

Job Title: Influencers Partnerships Manager
Location/Type Remote (within EMEA time zone)
Level/Salary Range: £30,000 – £35,000 (dependant on experience)
Position Type: Full Time (37.5 hours Mon-Fri)
Reports to: Head of Client Services
Commencement: ASAP
Vacancy Status: Accepting Applicants

Requirements: If you do not have experience in the gaming or esports industries, we politely request you do not apply. Applications without relevant industry experience can unfortunately not be considered and will not receive a reply from us.

About Heaven Media

Established in 2006 Heaven Media are the leading marketing agency within the gaming and esports industry. Our team consists of experienced and talented individuals with a passion for gaming and an obsession for customer satisfaction. We take pride in the high-quality services we provide to our clients across our core services which include public relations, influencer marketing, social media, content creation, videography, esports sponsorships, events and advertising.

The Role

Reporting to the Head of Client Services, we are looking for an Influencer Partnerships Manager who is self-motivated and has experience in reporting and partnership management, including influencers, esports and tournaments in the gaming/tech industry. The primary duties will be to assist the Senior Marketing Manager with new Influencer business proposals, creating bespoke client reports, manage the occasional esports relations and coordinate event presence for Heaven Media and their clients, and ensure timelines and client deliverables are always achieved.

As a key position within the team, you will have the opportunity to work with some of the biggest brands in the gaming industry and create creative and exciting marketing campaigns, with the aim to meet branding and commercial objectives. You will also be tasked with reporting on all influencer and Esports activations and determining their success and future.

Main Responsibilities:

• Responsible for influencer outreach and contract negotiations.
• Responsible for day to day influencer management.
• Responsible for reporting on Influencer marketing campaigns, tailored to the clients’
• Managing esports relations on behalf of clients to coordinate event presence, influencer giveaways, and coordinating system deliveries.
• Responsible for assisting with the creation of new business proposals related to influencer marketing.
• Ability to work under pressure and with strict timelines for delivering client projects.
• Collaborate with other internal service teams to maximise opportunities and facilitate the effective delivery of events, video/photography, social media, content, PR and loaner pool (where applicable to client’s requirements).
• Have a good understanding of client needs and products, to create an effective campaign with suitable influencers and teams.
• Setting and measuring performance indicators to analyse the success of campaign activations.
• Identify and develop new influencer and sponsorship relationships, thereby effectively growing Heaven Media’s network of gaming influencers.

Essential Skills & Experience Required:

• 2+ years’ experience in the influencer industry.
• Have an established and varied network of influencer contacts in the EMEA region.
• 2+ years’ experience with reporting and analytics.
• A deep thorough understanding of content creation platforms and associated KPI. This includes but is not limited to Twitch, YouTube, Twitter, Instagram, and TikTok.
• Experience in project management, including proven track record of meeting deadlines and managing tasks, whilst always ensuring client relations are maintained.
• Creating projects from the ground up following a brief from clients and building something that achieves KPIs and goals set.
• Experience working on multiple influencers/new business/clients simultaneously, whilst maintaining client relations and hitting deadlines.
• Ability to work closely alongside a team of influencer managers that manage the day-to-day communications.
• Ability to maintain professionalism under stress and tight deadlines.

Desirable Skills & Experience Required:

• Passion for gaming and the industry around it.
• Experience in the esports industry, with professional esports athletes.
• Experience as a streamer or content creator.
• French or German speaking.
• Experienced with Influencer activations at events, and able to provide examples.

Other Requirements:

• Ability to work autonomously, under pressure and meet deadlines.
• Proactive and positive attitude.
• Ability to multitask and prioritise.
• Collaborative.
• Well organised.