We’re looking for people who’ll help us fulfil our ambition to be the biggest marketing agency in the esports and gaming industry. We encourage our team to be vocal and bring innovative ideas to the table. We are committed to developing individual talents and encouraging our staff to be the best they can be.
We understand how important it is to balance work with life commitments which is why we offer flexible working arrangements and home working may be available. We work hard so we all need some downtime every once in a while. The team is treated to regular lunches, nights out, sporting events and team building sessions and if you’d like you can play computer games in your lunch break.
Current Vacancies
Job Title: Head of Content
Location/Type Remote
Level/Salary Range: £50,000 (dependent on experience)
Position Type: Full Time (37.5 hours Mon-Fri)
Reports to: Global Services Director
Commencement: ASAP
Vacancy Status: Accepting Applicants
The Role
Heaven Media is a marketing agency which delivers campaigns globally. We operate solely within the gaming and esports industry with specialist knowledge and experience within this market. Our core services are events, sponsorships, influencers, social media and content creation, creative services (video production and photography), advertising, computer equipment hire and public relations.
Reporting directly to the Global Services Director, the Head of Content is a focal operational point of the Global Services Department, able to guide, lead, and set an example to the team in effective marketing strategy and implementation to the benefit our clients and our business.
You will lead a team to effectively carry out assigned content & production duties on client accounts. The main indicator of your success in this position will be the effective management of the team, as well as developing the internal content & production team workflows, processes and systems to continually improve the team’s effectiveness and efficiency.
Main Responsibilities:
- Manage internal content & production teams, including social media, videography, photography, graphic design, web design, paid advertising, asset creation, copy writing and reporting.
- Supervise and manage all aspects of social media planning for our clients.
- Supervise and manage all aspects of paid advertising, including training team members to manage aspects of social advertising where needed.
- Supervise and manage all aspects of videography, photography, video rendering, and other media production projects for client projects.
- Manage the Content Team, consisting of two Team Leads and an additional four team members, and act as their main operational and HR POC.
- Conduct annual performance appraisals for team, and in turn ensure any direct reports understand how to conduct performance appraisals for any of their team members.
- Evaluate current Content & Production Team processes. Create process benchmarks and implement improvements to these team processes necessary.
- Liaising with clients for project development, as well as weekly strategy consultation.
- Coordinate with Account Management, Business Development, and Creative Strategy Teams for new business requests and active campaign project planning.
- Quality control of all deliverables performed by Content & Production teams.
- Overseeing client reporting and regularly assessing KPIs and presentation of reports.
- Unifying reporting across all Client Service teams to ensure that the Business Unit has consistent presentation and messaging.
- Manage and approve contractor invoices and billing.
- Verify and approve supplier purchase orders in coordination with Project Planner.
- Supervise and manage all aspects of business development ideation and creation in coordination with the Account Management Team and Project Planner
- Supervise, coordinate, and/or manage all social media and content competitions, including creation and localisation of any necessary Terms and Conditions
Other Requirements:
- Must be able to travel internationally and hold a current passport
- Ability to work autonomously, under pressure, and meet deadlines
- Proactive and positive attitude
- Ability to multitask and prioritise
- Collaborative work spirit
Job Title: PR Manager
Location/Type North American / Remote
Level/Salary Range: $50,000 – $70,000 (dependent on experience)
Position Type: Full Time (37.5 hours Mon-Fri)
Reports to: Head of PR
Commencement: ASAP
Vacancy Status: Accepting Applicants
The Role:
Heaven Media is a marketing agency which delivers campaigns globally. We operate solely within the Gaming and eSports industry with specialist knowledge and experience within this market. Our core services are event management, sponsorships, influencers, social media and content creation, creative services (such as video production and photography), advertising, computer equipment shipping and hire and public relations.
The post holder will assist in leading a proactive publicity strategy for our clients and our own brands. As a key position within the team, you will have the opportunity to interpret client and agency briefs with the aim to meet strategic and commercial objectives. The role requires creative, out-of-the-box ideas, strong media relations skills and an entrepreneurial spirit. The ideal candidate will be a passionate PR expert who demonstrates a successful track record in developing PR strategies with strong media connections in the gaming industry.
Main Responsibilities:
- Responsible for planning and implementation of PR contracts secured by Heaven Media.
- Assist in offering clear advice to senior stakeholders on issue management and lead, as necessary, on reputational issues.
- Work with clients to plan and develop PR strategies in line with commercial goals to have the maximum impact with relevant media.
- Manage relationship with clients for specific project, setting expectations and understanding their needs.
- Manage PR Campaigns on behalf of the clients, driving forward the implementation of campaigns ensuring that they are kept on track and completed within expected timescales.
- Collaborate with and lead any direct reports within the Heaven Media PR team to deliver a coordinated approach.
- Liaise closely with other team members within Client Services to align business strategy, project management and engage senior management to identify and leverage PR opportunities to support clients and own brand business objectives.
- Mentor and guide junior members of staff, helping them to grow within their roles
- Manage key relationships with media, journalists, clients and industry contacts.
- Manage and attend media interviews and media events and where required, prepare briefing materials for interviewees for key spokespeople.
- Pitch stories and ideas to media outlets on behalf of the client.
- Build and manage day to day relations with media, journalists, clients and the industry contacts.
- Respond quickly to inquiries and manage a schedule of regular communication.
- Organising and managing press days, launches, photoshoots, and briefings.
- Arrange publicity opportunities such as speaking engagements, appearances and interviews.
- Draft talking points for the client and help them prepare for press visits, conferences and interviews.
- Write, edit and distribute emails, press releases, newsletters, brochures and other press material and assets.
- Participate in meetings with clients and other team members.
- To assist on and deliver innovative, creative and proactive publicity across the portfolio, making sure that you generate targeted, effective coverage.
- Monitor coverage for clients and their competitors to drive campaign strategy.
- Monitor the press/public’s opinions on clients and client’s products and formulate client reporting documents.
- Communicate client strategies, feedback and issues to the wider PR team.
- Contribute to and maintain a centralised contacts database.
Essential Skills & Experience Required:
- A minimum of 4+ years’ experience delivering high impact gaming B2B PR & communications.
- You’ll have a proven record of generating press coverage and a good understanding of the media environment as well as the news gathering process.
- Ability to work on multiple client projects simultaneously, whilst maintaining client relations and hitting deadlines.
- You’ll have experience of effective, creative communications with an excellent news sense and the ability to write crisp, clear and lively press releases and copy which stimulates both press and public interest.
- A flexible approach to change working hours and adapt to business needs, attending events onsite including evenings and weekends as required.
- A natural ability to build strong relationships with clients through your positive attitude and enthusiasm for achieving results.
- You will have excellent writing and editing skills. Good communication, negotiation and people skills are also vital.
Desirable Skills & Experience Required:
- Bachelor’s degree in a relevant discipline including marketing, communications or business or equivalent experience within communications
- Experience in the gaming industry would be highly beneficial.
- Passion for gaming and the industry around it.
Other Requirements:
- Ability to work autonomously, under pressure and meet deadlines
- Proactive and positive attitude
- Ability to multitask and prioritise
- Collaborative
Benefits:
- Flexible schedule
- Work from home
- Casual dress
- Company events
- Company pension
- Birthday day off
- Sick pay
- Medical helpline
- Vision care
- Additional leave
- Recruitment referral bonus
- Long service awards
- Cycle to work scheme
To Apply:
Send CV and covering letter to: careers@heavenmedia.com
Job Title: HR Manager
Location/Type Remote or Office (UK – PE27 5EH)
Level/Salary Range: £35,000 – £40,000 pro rata (dependent on experience)
Position Type: Permanent PAYE (5 – 6 hours per day, Mon-Fri)
Reports to: Operations Director
Commencement: ASAP
Vacancy Status: Accepting Applicants
Heaven Media is a marketing agency which delivers campaigns globally. We operate solely within the computer gaming and esports industry with specialist knowledge and experience within this market. Our core services are PR, events, sponsorships, influencers, social media and content creation, creative services (video production and photography), advertising and computer equipment hire.
The HR Manager will create a HR strategy and operational plan which meets the overall business objectives. The HR Manager will consistently deliver a pro-active and professional HR service to the business through developing effective partnerships with employees at all levels. You will deliver high-quality professional advice and guidance to senior managers, advising on various topics, including workforce planning, performance management, recruitment and retention and dealing with difficult situations. You will also lead on updating HR policies, contribute to broader project and policy initiatives, and continuously review and enhance the HR service. This role suits an individual who can deliver an HR service of the highest quality, an eye for detail, has initiative and strong leadership qualities to develop and improve the team.
Main Responsibilities:
- Consult with hiring managers to understand their business and resourcing needs. Oversee recruitment, selection and the onboarding and offboarding process.
- Champion employee engagement, health and wellbeing, regularly review satisfaction and operate a program of continual improvement.
- Ensuring that the company’s terms and conditions and policies and procedures are up-to-date and comprehensive with regard to legislation and best practice.
- Utilising Citation for employment law advice and case management. Utilising Atlas for keeping personnel records, downloading contracts, distributing documents, assigning training and processing of absences and holiday requests.
- Managing various aspects of an employee’s performance, such as behaviour, capability, attendance and sick leave.
- Support managers to effectively conduct regular performance reviews. Assessing the need for training and designing and implementing training programs accordingly.
- Oversee investigations and complex employee relations issues including redundancy, grievances and disciplinaries.
- Setting and reviewing pay structures and employee perks and benefits.
- Advising and supporting managers on all aspects of employee relations and adherence to company HR procedures.
- Responsible for ensuring monthly payroll updates are communicated to Finance.
- Be a professional role model and understand and promote the aims and values of the Company.
- You will attend management meetings where strategic and higher-level operational HR input are required.
The above is not an exhaustive list of responsibilities but will give you an indication of the core elements required.
Essential Skills & Experience Required:
- Proven HR experience working in a similar role (minimum four years).
- The Chartered Institute of Personnel Development (CIPD) qualified to Level 5 or equivalent.
- Excellent communication skills, including the ability to listen and effectively verbalise ideas.
- Strong leadership skills to guide, support and motivate staff.
- A solid understanding of the key principles of employment law.
- The ability to remain calm in stressful situations including during disciplinary hearings or staff conflicts.
- Solid ethics and morals and sound judgement.
- The ability to prioritise workload and focus on the HR tasks which matter the most.
To Apply: Send CV to careers@heavenmedia.com
Please note:
- You may not hear from us straight away following your application.
- All submissions shall be kept on file and considered for suitability for a period of up to 6 months.
Heaven Media is always on the lookout for exceptional talent. Whilst we may not have any open vacancies we would still love to hear from you to discover what you have to offer! Simply email us a copy of your covering letter and CV to careers@heavenmedia.com