We’re looking for people who’ll help us fulfil our ambition to be the biggest marketing agency in the esports and gaming industry. We encourage our team to be vocal and bring innovative ideas to the table. We are committed to developing individual talents and encouraging our staff to be the best they can be.
We understand how important it is to balance work with life commitments which is why we offer flexible working arrangements and home working may be available. We work hard so we all need some downtime every once in a while. The team is treated to regular lunches, nights out, sporting events and team building sessions and if you’d like you can play computer games in your lunch break.
Current Vacancies
Job Title: Senior Social Media Manager
Location/Type Remote (within EMEA time zones)
Level/Salary Range: Experience-based
Position Type: Full Time (37.5 hours Mon-Fri)
Reports to: Head of Client Services
Commencement: ASAP
Vacancy Status: Accepting Applicants
(Please do not apply if you do not possess gaming or tech industry specific experience. Applications that do not include gaming or tech industry experience will not be considered for this role)
The Role:
We are currently seeking a Social Media Manager to join our Client Services Team. This role is best suited to a highly organised self-starter with previous experience in social media management, reporting, and content creation. The suitable candidate must be advanced with the entire MS Office Suite (Excel, PowerPoint, Word), and comfortable with numerous social media platforms. This role will include a variety of tactical marketing delivery tasks, as well as some administration and translation tasks.
Professionally, you will report to the Head of Client Services and sit within the Client Services Team. You will have responsibility for supporting the Head of Client Services as needed, as well as liaising with the wider team to collaborate on artwork briefings, content planning, content creation, scheduling, reporting, and any other tasks as appropriate.
Main Responsibilities:
- Be comfortable with acting as a subject matter expert for all facets of social media for both internal and external instances.
- Design and help to deliver marketing plans and social media strategies for several clients (major gaming brands).
- Analysing, suggesting, and implementing new types of content that would better fit our clients.
- Design, build, deliver, and report on paid social media campaigns across multiple platforms and clients.
- Build and consult on new business projects in relation to Social Media and Community Building.
- Working with external community teams. Liaising with client teams to provide best practice guidelines on community management.
- Client relationship management through regular meetings and emails.
- Monitoring social media campaigns, such as product launches and competitions, to boost reach, followers, and engagement on client’s social channels.
- Updating, contributing, and reviewing weekly and monthly content planners for several clients.
- Replying to user questions on behalf of clients where relevant in English.
- Collaborating with the Content, Events, Influencers, Sponsorships, Loaner Pool, and Channel Marketing teams and all other internal areas of the business as needed.
- Supporting the Head of Client Services in daily tasks, which includes, but is not limited to, compiling regional social media analytical learnings in a digestible format, assisting in group content creation, and performing community management tasks.
- Administrative tasks as needed.
Essential Skills & Experience Required:
- Fluent in English both written & verbal.
- 3-4 years Marketing and Social Media Marketing experience for B2C technology/gaming brands.
- In-depth knowledge of social media platforms, such as Facebook, Instagram, YouTube, Twitter, LinkedIn, etc.
- You know how to handle platforms natively or through management tools, and have some experience with reporting.
- You know how to share and present to a broader audience.
- You are a team player and always ready to help others.
- You are creative and have a drive for action.
- Reliable and independent approach to work.
- High quality standards and customer focus.
- Ability to work autonomously, under pressure, and meet deadlines.
Desirable Skills & Experience Required:
- Experience and interest in PC Hardware, gaming, and esports.
- Possess a keen interest in analytical-based reporting and reasoning.
- Bi-lingual is a big plus.
- Remote working experience a plus.
- Experience with Content Management systems such as Sprinklr, HeyOrca, Asana, etc. is a plus.
Other Requirements:
- Personal resilience.
- Drive and self-motivation.
To Apply:
Send CV and covering letter to careers@heavenmedia.com. Inquiries should only be made via this method. Inquiries made outside of this method will not be moved forward. Recruitment agencies need not apply.
Job Title: Influencer Partnerships Manager
Location/Type Remote (within EMEA time zones)
Level/Salary Range: Experience-based
Position Type: Full Time (37.5 hours Mon-Fri)
Reports to: Head of Partnerships
Commencement: ASAP
Vacancy Status: Accepting Applicants
[Required] Applicants without the following skillsets unfortunately cannot be considered at this time and will not receive a reply from us:
- Native-level fluency in both the German and English language
- Minimum of two years’ experience in the gaming or esports industries, specifically working with Twitch and YouTube Content Creators
About Heaven Media
Established in 2006 Heaven Media are the leading marketing agency within the gaming and esports industry. Our team consists of experienced and talented individuals with a passion for gaming and an obsession for customer satisfaction. We take pride in the high-quality services we provide to our clients across our core services which include public relations, influencer marketing, social media, content creation, videography, esports sponsorships, events and advertising.
The Role
Reporting to the Head of Partnerships, we are looking for a bilingual DE/EN Influencer Partnerships Manager who is self-motivated and has experience in reporting and partnership management, including influencers, esports and tournaments in the gaming/tech industry. The primary duties will be to assist with discovery of influencers for client campaigns, executing influencer campaigns from start-to-finish, creating bespoke client reports, and ensure timelines and client deliverables are always achieved.
As a key position within the team, you will have the opportunity to work with some of the biggest brands in the gaming industry and create creative and exciting marketing campaigns, with the aim to meet branding and commercial objectives.
Main Responsibilities:
- Responsible for influencer outreach and contract negotiations.
- Responsible for day-to-day influencer management.
- Responsible for reporting on Influencer marketing campaigns, tailored to the clients’
- Managing influencer relations on behalf of clients to coordinate event presence, influencer giveaways, and coordinating system deliveries.
- Responsible for assisting with the creation of new business proposals related to influencer marketing.
- Ability to work under pressure and with strict timelines for delivering client projects.
- Collaborate with other internal service teams to maximise opportunities and facilitate the effective delivery of events, video/photography, social media, content, PR and loaner pool (where applicable to client’s requirements).
- Have a good understanding of client needs and products, to create an effective campaign with suitable influencers and teams.
- Setting and measuring performance indicators to analyse the success of campaign activations.
- Identify and develop new influencer and sponsorship relationships, thereby effectively growing Heaven Media’s network of gaming influencers.
Essential Skills & Experience Required:
- 2+ years’ experience in the influencer industry.
- Have an established and varied network of influencer contacts in the EMEA region
- A deep thorough understanding of content creation platforms and associated KPI. This includes but is not limited to Twitch, YouTube, Twitter, Instagram, and TikTok.
- Experience in project management, including proven track record of meeting deadlines and managing tasks, whilst always ensuring client relations are maintained.
- Creating projects from the ground up following a brief from clients and building something that achieves KPIs and goals set.
- 2+ years’ experience with reporting and analytics.
- Experience working on multiple influencers/new business/clients simultaneously, whilst maintaining client relations and hitting deadlines.
- Ability to work closely alongside a team of influencer managers that manage the day-to-day communications.
- Ability to maintain professionalism under stress and tight deadlines.
Desirable Skills & Experience:
- Understanding of other categories in content creation outside gaming, such as; tech, travel, vlogging, art/animation, beauty, and sport.
- Experience in the esports industry, with professional esports athletes.
- Experience as a streamer or content creator.
Other Requirements:
- Ability to work autonomously, under pressure and meet deadlines.
- Proactive and positive attitude.
- Ability to multitask and prioritise.
- Well organised.
To Apply:
Send CV and covering letter to careers@heavenmedia.com
Job Title: Marketing Data Analyst (mid-level)
Location/Type Remote / Permanent
Level/Salary Range: Experience-based
Position Type: Full Time
Reports to: Head of Partnerships
Commencement: ASAP
Vacancy Status: Accepting Applicants
About Heaven Media
Established in 2006 Heaven Media are the leading marketing agency within the gaming and esports industry. Our team consists of experienced and talented individuals with a passion for gaming and an obsession for customer satisfaction. We take pride in the high-quality services we provide to our clients across our core services which include public relations, influencer marketing, social media, content creation, videography, esports sponsorships, events and advertising.
The Role:
As part of our continued growth, Heaven Media is seeking a full time Marketing Data Analyst to join our expanding team across Europe. The ideal candidate will be a team player who is passionate about gaming, engaging with others, and understands how to leverage data to generate insightful outcomes. As necessary, you will help to create both customer and company value using data sets, relevant platforms, and your own research to support deliverables in gaming trends, related technology and correlating market research.
Main Responsibilities:
- Support, present, and understand data related to social media and influencers in support of ongoing requirements and new business.
- Apply statistics and analytic approaches to answer questions, producing results and re-usable product templates and dashboards that provide value to both company and customers.
- Use research and collaborate with members of the New Business, Account Management, and Client Services team to maximise opportunities, deliver service excellence, and ensure consistency and communication.
- Analyse identified internal and external data and relevant platforms to support customer deliverables on new and sustained business.
- Collaborate within Client Services and European team to proactively identify changes in data trends, needs, and/or new data requirements to support required deliverables and outcomes.
- Work with senior customer and company management to interpret results and refine analysis as required for customers.
- Keep up-to-date with the latest data analyst tradecraft and trends.
- Identify new opportunities and conduct competitor research to help grow our position in the market.
- Measure and report performance against customer expectations/KPIs.
Essential Skills & Experience Required:
- Bachelor’s Degree in related field (e.g. Marketing, Business etc.)
- 3+ years of experience in a similar role with an emphasis on data driven results and the ability to take complex information and simplify output.
- Outstanding interpersonal skills, both verbally and written.
- Demonstrable critical thinking which result in high impact solutions.
- Collaborative approach – you are a team player and always ready to help and work with others, whilst being able to take the lead.
- Possess an understanding and working knowledge of various dashboards, platforms and reporting tools ie. Tableau.
Why Heaven Media – benefits:
- Flexible working hours
- Birthday day off
- Social events
- Performance recognition and rewards
- Workplace pension
- Ride-To-Work scheme
- Long service award
- Buy additional annual leave
- Employee referral programme
- Sick pay
To Apply:
Send your CV and covering letter to careers@heavenmedia.com
Job Title: Account Manager
Location/Type Remote / Permanent
Level/Salary Range: Experience-based
Position Type: Full Time (37.5 hours Mon-Fri)
Reports to: Head of Account Management
Commencement: ASAP
Vacancy Status: Accepting Applicants
Requirements: Please do not apply if you do not possess similar agency and/or in-house marketing experience within the gaming and esports industry.
About Heaven Media
Established in 2006 Heaven Media are the leading marketing agency within the gaming and esports industry. Our team consists of experienced and talented individuals with a passion for gaming and an obsession for customer satisfaction. We take pride in the high-quality services we provide to our clients across our core services which include public relations, influencer marketing, social media, content creation, videography, esports sponsorships, events and advertising.
The Role:
This is a unique opportunity to work with a rising marketing agency with a niche focus on gaming. The job will require adaptability, a keen focus on the Gaming industry and a deep knowledge of the PC Technology and Gaming markets, including esports. The candidate will be expected to manage key accounts in line with industry best practice.
Main Responsibilities:
- Operating as main point of contact for assigned clients, which will include collaboration between the client and Heaven Media’s internal Client service teams.
- Developing and maintaining long-term relationships with clients, with the aim to sustainability grown house accounts through cross-selling or up-selling of Heaven Media Client Services.
- Developing, executing, and evaluating Gaming marketing strategies for clients.
- Ensuring the client receives all services with best-in-class delivery in a timely fashion.
- Presenting regular reports to clients in an aesthetically pleasing, brand compliant, digestible format in PowerPoint (graphs), once given the raw data.
- Representing Heaven Media in a professional, energetic and knowledge way to help build brand awareness for the company.
- Supporting the Business Development team to acquire new clients.
Essential Skills & Experience Required:
- 3-5 years’ experience as Campaign/Account Manager within the gaming industry.
- Experience developing and coordinating marketing plans, projects, and programs.
- Excellent communication skills – both verbal and written.
- Excellent command of English, with a second language skill set desirable.
- Extensive and up-to-date knowledge of European and US gaming, lifestyle, business and daily media with a good network of contacts.
- Creative, target-oriented and reliable.
- Analytical skills and comprehension for the evaluation of best practices.
- Understanding of Social media platforms, such as Facebook, Instagram, Twitter, LinkedIn etc and third-party management software.
- Articulate and confident when dealing with senior stakeholders and clients and can build effective relationships at all levels.
- Team player with a natural talent of achieving common goals for Heaven Media and clients.
- Highly creative and can challenge the status quo whilst acting strategically and tactically.
- Ability to work autonomously, under pressure and meet deadlines.
- Be commercially aware and always get the best value for money for the business.
- Project management with ability to multitask, delegate and work on multiple projects simultaneously.
- Can prioritise against business and client objectives with ease.
Other Requirements:
- Personal resilience.
- Drive and self-motivation.
- Collaborative.
- Proactive.
- Diplomatic.
To Apply:
Send your CV and covering letter to careers@heavenmedia.com
Please note:
- You may not hear from us straight away following your application.
- All submissions shall be kept on file and considered for suitability for a period of up to 6 months.
Heaven Media is always on the lookout for exceptional talent. Whilst we may not have any open vacancies we would still love to hear from you to discover what you have to offer! Simply email us a copy of your covering letter and CV to careers@heavenmedia.com