Heaven Media stores computer equipment on behalf of our clients from our secure warehouse. We handle our clients requests for preparation and shipping and we promote the loan of their products to carefully selected partners. In return, partners receive visibility at exhibitions, events and press demonstrations.
We have a dedicated team of experienced loaner specialists available to discuss requirements and process loan requests. We take the hassle out of installing software and games on-site when you receive goods by completing this for you before your items are shipped. Simply provide us with the account/key details for your licenced products. We can tailor upgrades to your requirements including installing the latest graphic cards, RAM/hard drives and latest hardware.
We carefully pick and pack your items ensuring we minimise any risk of damage whilst in transit. We compare our courier prices to get the best deal and can send items worldwide. Our Marine Cargo insurance covers goods whilst stored in our secure warehouse and during the course of transit. If goods are damaged, lost or stolen whilst in the possession of an approved partner they are liable for the loss.
We arrange the collection and return of goods back to our warehouse. Our loaner specialists quality inspect every item when it’s first received, on return from loans and at regular intervals. If maintenance and repairs are required, we complete an inspection form and (where necessary) provide photographic evidence to our client. We take appropriate action in accordance with our clients requirements.
We regularly update our stock inventory so that our clients know what’s in storage, what’s on loan and when items are expected back. We also provide additional reporting according to our clients requirements such as the number of items loaned, to who, when, for what purpose and evidence of brand exposure secured.
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“I would absolutely rate the services as: How likely are you to use our services again? 10 out of 10 How likely are you to recommend our services? 10 out of 10 Great service, thank you very much!”
Matt Kraemer – Halberd, May 2018
Thank you Heaven Media for your support in arranging the loan of Alienware computers and monitors for our event. We’ve had an incredible event with 25,000 happy visitors, partners and sponsors. Especially our partner Riot was highly pleased and we are thrilled to work with you in the future!
Florian - show director VIECC Vienna Comic Con and VCA Vienna Challengers Arena, Nov 2017